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Privacy and Cookie Policy

We are committed to privacy

We value our customers and respect their privacy. We collect customer information in our store in our effort to give you quality customer service, improve your shopping experience and communicate about our products, promotions, special events, and contests. As described in this policy. This policy describes the personal information we collect about our customers, how we use it and when we share it with third parties. Our policy also describes the choices our customers can make about how we collect and use their information. If our policy changes, we will post an update on our website. The revision date at the top of the page can be used to tell when the policy has changed.

What kind of information do we collect?

We may collect personal information from you, (such as your name, email and postal addresses, phone number, et.), when you save your information with us, make a purchase, correspond with us or when you participate in a contest, promotion or survey. We use this information to help personalize your shopping experience and provide advertising best tailored to your interests. We also allow you to create a “User ID” that helps create an easy and pleasant shopping experience. After filling out an online form with basic personal information and a password, our system assigns a personal ID based on your email address, and the next time you shop with us, you need only enter in your email address and password, and our system automatically provides the information needed to finalize your purchase. We also monitor use of the website and traffic patterns in order to improve website design and the products and services we offer, as well as to determine what offers, promotions or information to send to you.

Does Hoopologie share my information?

We do not sell or share customer contact information.

Our Email List

By signing up for our mailing list, you will receive notice of sales, promotions and new merchandise, as well as company news and special offers. If you would like to unsubscribe from our email list, please contact us (see below on how to contact us). We will remove your name from our list as soon as we can, but please recognize that you may receive another email before we are able to remove you.

Secure Shopping

For your security when placing online orders, we use industry-standard SSL (Secure Socket Layer) encryption when transferring and receiving customer data exchanged through our site server. SSL is a technology that vendors use to ensure the security of online business. To purchase through the Hoopologie online store, you must use an SSL-enabled browser such as Chrome, Firefox, Safari, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

If you have questions about our privacy policy, we invite you to contact us.


Mail: Hoopologie

5455 Spine Road, Suite C

Boulder, CO 80301

Attn: Customer Service